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Practice: Cloud Managed Services

Managed hosting, monitoring, and patching

We host, monitor, back up, and patch your web and application workloads so you can stop thinking about the infrastructure. Optional, month-to-month, cancelable with 30 days notice.

Who this is for

Signals it's time to bring in an outside engineer for this work.

You built something in the cloud and now nobody wants to babysit it

Patching, monitoring, cost alerts, backup verification. Boring but essential. We do it so your team can build.

You want managed hosting without an MSP contract

A month-to-month arrangement with clear SLA, no auto-renewing multi-year lock-in.

Your uptime story is "we hope for the best"

No monitoring, no alerting, no runbook. First you hear about downtime is a customer email. We fix that.

Backups run but nobody has tested a restore

Untested backups are just a spreadsheet feeling. We build a restore-testing cadence.

What we deliver

The specific capabilities we scope, build, and hand off.

Managed web + app hosting

Your Next.js, WordPress, Docker workloads on infrastructure we operate. SSL, backups, monitoring bundled.

Uptime + performance monitoring

Synthetic checks, real user monitoring, response-time alerting. Slack, SMS, email, webhook.

Backup + disaster recovery

Off-site backups, encryption at rest, periodic restore drills, documented recovery plan.

Patching + updates

OS, runtime, framework, and dependency updates on a defined schedule. Emergency patches for CVEs.

Cost monitoring

Monthly cost report, budget alerts, right-sizing recommendations. FinOps applied to your account.

On-call incident response

Optional after-hours coverage. If the site goes down at 2am, we get paged.

A typical engagement

Sample tier: Standard managed hosting for 1 web app

  • Docker workload on Azure Container Apps or AWS ECS
  • Cloudflare CDN + WAF + SSL termination
  • Automated daily backups to off-site storage, 30-day retention
  • Uptime monitoring with 1-minute check interval + email/SMS alerts
  • OS + framework patching on monthly cadence, emergency CVE patches within 48h
  • Monthly ops report: uptime %, incidents, backup verification, cost
  • Business-hours (9-6 ET) response for tickets, next-business-day resolution SLA

Timeline

Same-week onboarding

Fixed fee from

$450/mo

Confirmed in SOW

Platforms we deploy for cloud managed services

Azure App ServiceAWS ECSDockerKubernetesCloudflareDatadogUptime KumaGrafanaBackblaze B2VeeamRestic

Common questions

How is this different from a traditional MSP retainer?

Two ways. First: month-to-month with 30-day notice, not multi-year auto-renewing. Second: scope is defined for the specific workloads we host, not open-ended "IT support." You know exactly what you're getting for the fee.

What if I only need monitoring, not full hosting?

Available as a lighter tier. We install monitoring, set up alerting to your existing infrastructure, and check in monthly. Starts at $150/mo.

Do you offer 24/7 on-call?

Yes, as an add-on for critical workloads. Extra $200/mo per environment for after-hours pager response with 30-minute acknowledgement SLA.

Can you take over hosting that's already running elsewhere?

Yes. We do the migration as a fixed-fee project first (usually 1-2 weeks), then start managed hosting from cutover. See the Migrations practice.

Ready to scope a project?

Book a 15-minute discovery call. We'll listen, ask questions, and tell you plainly whether the engagement is a fit.